The British Government is an inclusive and diversity-friendly employer. We value difference, promote equality and challenge discrimination, enhancing our organisational capability. We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status or other category protected by law. We promote family-friendly flexible working opportunities, where operational and security needs allow.
Job Description (Roles and Responsibilities)
The Corporate Services Team in British Embassy Cairo is looking to appoint a Transport & Telecommunications Coordinator grade A2 (L) to start as soon as possible.
Main purpose of the job:
The Corporate Services Section is responsible for the overall management of the British Embassy Estate, Finances, Human Resources, Transportation, Communications (including Information Technology), Protocol and other administrative functions. It is a key section within the Embassy and staff are committed to providing the best possible support to the wider Embassy to ensure the effective delivery of priority objectives across all teams.
As a key member of the Corporate Services team, you will be responsible for the effective management of all transport and telecommunications matters.
Main Duties and Responsibilities:
As the lead Transportation Coordinator, you will be responsible for:
The direct line-management of a team of seven drivers: You will be expected to promote collaborative team working, manage and analyse workloads, prepare and monitor team schedules, develop your team through coaching, agreeing ambitious and sensible personal development plans, agreeing collective and individual objectives and ensuring staff are appraised fairly and in line with Embassy policies.
Receiving, and processing transport fleet bookings according to Embassy and FCO transport policy. You will also be responsible for maintaining transport logs and, where required plan for staff movements outside of Cairo. This will include close collaboration with drivers and passengers and occasional coordination with external transport providers.
You will have overall responsibility for ensuring the transport fleet is maintained appropriately, following up on overall fleet cost and maintenance schedules to make sure the Embassy fleet remains in a good and safe condition.
As the lead Communications Coordinator, you will be responsible for:
Managing calls to the Embassy telephone system: Answering inquiries and/or redirect them as appropriate.
Managing and updating as necessary the Embassy internal telephone directory.
Administering hotel bookings for official visitors in coordination with procurement teams; Communicating with hotels via emails and telephone, securing confirmations and managing any changes.
Receiving and organizing all mobile and land lines requests from staff: maintaining the Embassy contact list, and ensuring contact information is available on staff devices. You will also coordinate requests for data service changes on line according to policy, and providing advice on mobile and data services usage.
Managing staff medical insurance profiles.
The jobholder will have a good degree of autonomy though will have the full support of colleagues across the mission. S/he will need to work flexibly to prioritise against competing demands. An ability to maintain effective networks within the Post, and externally is essential.
The jobholder will also have the opportunity to engage in wider Corporate Services or Post corporate roles.
Leading and Communicating – Effectiveness in this area is about leading from the front and communicating with clarity, conviction and enthusiasm. It’s about supporting principles of fairness of opportunity for all and a dedication to a diverse range of citizens.
Demonstrating Resilience – This is about helping our people to build resilience in international roles, supporting their ability to adapt to working in difficult and varied international environments and to bounce back from crises and setbacks in these contexts.
Collaborating and Partnering – People skilled in this area create and maintain positive, professional and trusting working relationships with a wide range of people within and outside the Civil Service to help get business done.
Delivering at Pace – Effectiveness in this area means focusing on delivering timely performance with energy and taking responsibility and accountability for quality outcomes.
Essential qualifications, skills and experience
Excellent English and Arabic written and verbal communication skills;
Excellent organisational skills, including ability to organise and prioritise workloads, organise records, meet deadlines and maintain close attention to detail;
Excellent customer service skills and time management skills;
Experience in managing staffs;
Demonstrated ability and experience in Admin support position
Demonstrated initiative, adaptability and the ability to work flexibly both in a team and individually;
Good IT skills (word, excel, outlook and the internet), including the ability to learn new programmes quickly.
Desirable qualifications, skills and experience
Previous experience in Operation Management
Previous experience working for other Embassies
Leading and Communicating, Collaborating and Partnering, Delivering at Pace, Demonstrating Resilience
Application deadline Application deadline – day Application deadline – month Application deadline – year
10 November 2019
Type of Position
Fixed Term, Full-time
Working hours per week
Duration of Post
Middle East & North Africa
Type of Post
Number of vacancies
Starting monthly salary (USD)
- 31, 801
Start Date Start Date – day Start Date – month Start Date – year
1 January 2020
Other benefits and conditions of employment
The British Embassy in Cairo is a friendly and informal place to work. The work is fascinating and important, and the Post is hard-working, fun, collegiate and committed to excellence. There are regular personal and professional development opportunities through “lunch and learns” and other fora, complimenting the extensive professional and personal development opportunities offered by the Diplomatic Academy and Civil Service Learning.
The position is at A2 (L) grade and the gross salary is USD 804.39 per month subject to insurance and tax as per the usual regulations based on a 36 hours per week. We offer a competitive package including medical benefits, performance related bonus, recreational facilities, opportunities for job related training & development, etc. This is a full time, fixed term contract for one-year.
No accommodation and relocation expenses are payable in connection with this position.
Applicants must have right to work and live in Cairo.
How to Apply:
Interested candidates must attach the following documents along with their online application form:
An updated Curriculum Vitae
A completely filled out online application form. Kindly ensure that concrete examples of each competences are provided on the application summary section of the form.
A covering letter stating why you feel you have the necessary skills and competences to apply for the role.
The closing date for applications is 23:55 (Local Time) 10 November 2019.
Please note that incomplete applications or applications received after the stated deadline will not be taken into consideration.
Due to the large amount of applications, we receive only those shortlisted for the interview will be contacted.
The start date mentioned in the job advert is a tentative start date and the successful candidate will be required to undergo security-vetting procedures. Any offer of employment will be subject to the candidate achieving suitable clearances.
Personal data collected will be treated in strictest confidence under the terms of the UK Data Protection Act and used for recruitment purposes only.
The British Embassy Cairo is an equal opportunities employer, dedicated to inclusivity, a diverse workforce and valuing difference. Staffs recruited locally by the British Embassy are subject to Terms and Conditions of service according to local Egypt employment law.
Please be aware that you will only be able to apply to vacancies for Local Staff roles with the British Government through this official tal.net site (operated by Oleeo). Jobs may be advertised on third party websites, however our adverts will always link back to the official tal.net site. If you complete and send an application through any other site, we will not receive it.
The closing date for applications is 23:55 (Local Time) 10 November 2019.
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